Privacy Policy

This Privacy Policy describes how CINEMA Fragrances (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website, make a purchase, or interact with us.

1. Company Details

CINEMA Fragrances
Amsterdam, The Netherlands

E-mail: info@cinemafragrances.com.
Chamber of Commerce (KVK): 94680698
VAT: NL002259805B12
IBAN: NL89 RABO 0385 5592 91

2. Personal Data We Collect

When you visit our website or make a purchase, we may collect the following information:

Information you provide directly

  • Name

  • Email address

  • Billing and shipping address

  • Phone number (when provided)

  • Payment information (processed securely by our payment providers)

Information collected automatically

  • Device information (IP address, browser type, operating system)

  • Cookies and browsing behaviour

  • Pages visited, time spent on site, referring websites

Order & customer service details

  • Order history

  • Communication with our customer support

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders

  • To communicate regarding your purchase or inquiries

  • To improve our website and customer experience

  • To send marketing emails (only with your consent)

  • For fraud prevention, security, and legal compliance

4. Sharing Your Information

We do not sell your data. Your information may be shared only with trusted third-party service providers that help us operate our business, such as:

  • Payment processors (e.g., Shopify Payments, PayPal, Klarna)

  • Shipping partners

  • Email marketing platforms

  • Analytics and advertising services (e.g., Google Analytics, Meta)

These third parties only receive the information necessary to perform their services.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyze website performance

  • Personalize your shopping experience

  • Provide relevant ads

You can manage or disable cookies via your browser settings.

6. Marketing Communications

With your consent, we may send newsletters, product updates, promotions, or offers.
You can unsubscribe at any time via the link in our emails or by contacting us.

7. Data Retention

We retain your data only as long as necessary to:

  • Fulfil the purposes described in this policy

  • Comply with legal, tax, and accounting obligations

8. Your Rights (GDPR)

As an EU resident, you have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request deletion of your data

  • Object to or restrict certain processing activities

  • Withdraw consent for marketing at any time

  • Request data portability

To exercise any of these rights, contact us at: info@cinemafragrances.com

9. Security Measures

We take reasonable administrative, technical, and physical precautions to protect your personal data. Although no online system is 100% secure, we strive to protect your information to the best of our ability.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date at the top.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, you can contact us at:

CINEMA Fragrances
E-mail: info@cinemafragrances.com